High Street, Beaulieu, Brockenhurst, SO42 7YA
Monday – Friday, 9 a.m. – 5:00 p.m.
Saturday – Sunday: 10am – 5:30pm
Call us on 01590 612279
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Shop?
- Our Standard Delivery charge is £3.95. This is for a 1st Class Royal Mail service & usually takes 72 hrs.
- Orders over £30 can be shipped for FREE. Make sure you select free-shipping in the checkout!
- You are also very welcome to collect items from store however please allow 48 hrs from ordering before you do.
Which payment methods do we accept?
- All payments are handled by PayPal. When you checkout you will be taken to PayPal's website to complete payment.
- Please note you don't need to have an account with them to finish checking out, you can simply select "pay by credit/debit card" when taken to the PayPal screen.
How secure is shopping with us? Is your data protected?
- Our checkout pages are displayed using up to date secure webpages with a valid SSL certificate meaning your personal data is never transmitted over an insecure connection.
- By using PayPal we ensure payments you make to our website also remain secure. No credit card details are inputted or transmitted through our servers and no data pertaining to payments is stored by us.
- PayPal is one of the world's leading payment transaction processors and you should feel very safe giving payment details over to them.
What happens after ordering?
- On completing the checkout you will receive an email detailing the items on your order & shipping method you have chosen. All that remains is to wait for your lovely chocolates to arrive and then enjoy them!
Send us an email